Reimagining the modern customer experience for retail
Empower your team and business by modernizing the customer engagement experience. By integrating advanced marketing analytics, connected consumer digital experiences, and client engagement technologies, you can deliver a modern experience that is both online, and in-store. This experience can improve your bottom line, while also increasing your customer loyalty.
To illustrate what’s possible, let’s imagine an example of a modern customer experience. Your customer starts their shopping experience online via their phone to research different products. While searching, an enticing product discount is offered. They take a trip to the store to see the product in-person and to ask a few questions to the sales experts. If they are happy with the product, they will make a purchase and will submit feedback on the product, and your company.
For more information
Contact your Microsoft Enterprise Services Account Representative for more information about how to empower your team and your business to build a modernized customer experience.