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License and Permit solution

The License and Permit solution allows regulatory agencies, government bodies, and professional associations to oversee professional compliance, automate workflow, and foster user engagement.

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Solution benefits for License and Permit

React faster with all data in one location

House all related membership and licensee data in one location.

Improve productivity

Automate processes for approving applications, renewals, and payments.

Increase accessibility and enable faster renewals

Provide members and licensees an online portal to apply for memberships, pay fees, register for courses, and update profiles.

Share information and improve security

Offer quality assurance tools and processes for proactive monitoring, compliance, and disciplinary action.

"We started the project from scratch with no familiarity with Microsoft Dynamics CRM, and Microsoft Services helped us build the required knowledge and implement this project successfully.”

Paul Fenech

Chief Information Officer, Malta Gaming Authority

Malta Gaming Authority

The Malta Gaming Authority (MGA) is committed to safeguarding consumers while fostering the growing gaming industry.

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How it works


Bring government regulatory agencies into the modern world of cloud computing with this license and permit solution.

Governmental organizations now have a way to streamline compliance oversight, workflow automation, complaints resolution, and user experience. Organizations can quickly view the status of licenses and permits while providing tracking for applicants and a public registry of licenses for consumers. Unique organizational insights and reports help guide decision making, with easy auditing of trustworthy data.

Next steps

Try or buy apps, connect with Microsoft partners, and meet with Microsoft architects and technology strategists for customer workshops.

Contact a Microsoft Technology Center

At the Microsoft Technology Centers (MTC) we can help you find the right solutions to transform your enterprise business in a mobile-first, cloud-first world.

Contact your Microsoft Account Manager to learn more about the MTC near you or go to to learn more.

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