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Retail & Consumer Goods

Retail & Consumer Goods

Retail & Consumer Goods

Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, enabling digital transformation, and capturing data-based insights to drive growth.

Thank you for joining us at NRF 2018! From digital experiences that make shopping fun and rewarding, to the productivity and collaboration solutions that allow retail employees to provide outstanding customer service, to the intelligent systems that provide deep insights and empower advanced decision making and personalization. Microsoft is transforming the future of retail by empowering people throughout the shopping experience.


Learn more about NRF 2018

Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, enabling digital transformation, and capturing data-based insights to drive growth.

Thank you for joining us at NRF 2018! From digital experiences that make shopping fun and rewarding, to the productivity and collaboration solutions that allow retail employees to provide outstanding customer service, to the intelligent systems that provide deep insights and empower advanced decision making and personalization. Microsoft is transforming the future of retail by empowering people throughout the shopping experience.


Learn more about NRF 2018

Latest blog posts

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Microsoft Retail & Consumer Goods vision

Microsoft is partnering Retailers and brands to help them reimagine their business and thrive in today’s competitive environment. Microsoft and partner solutions enable you to combine the best of digital and in-store to deliver personal, seamless, and differentiated customer experiences. Empower your people to deliver maximum business impact. Optimize operations by using sensors, machine learning and advanced analytics to understand, predict, and better serve customers. Transform your business and create new revenue streams and business models through an intelligent, modern platform that enables you to embrace the use of massive data streams to create relevant insights and competitive advantage.

The Microsoft approach

Microsoft enables retailers to deliver personal, seamless, and differentiated customer experiences by empowering people, enabling digital transformation, and capturing data-based insights to drive growth.

  • Engage your customers
  • Empower your employees
  • Optimize your operations
  • Transform your products

With bold growth goals, MARS chooses Windows 10 for its digital workspace

With bold growth goals, MARS chooses Windows 10 for its digital workspace

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Online retailer uses cloud database to deliver world-class shopping experiences

Online retailer uses cloud database to deliver world-class shopping experiences

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Fruit of the Loom thrives in digital era with Microsoft 365 Enterprise

Fruit of the Loom thrives in digital era with Microsoft 365 Enterprise

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ASICS EMEA hits the ground running with cloud-based mobility solution

ASICS EMEA hits the ground running with cloud-based mobility solution

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Lowe's moves to the cloud to empower employees and personalize customer service

Lowe's moves to the cloud to empower employees and personalize customer service

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How HP Inc. enhances data analytics with Power BI

How HP Inc. enhances data analytics with Power BI

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Top Vietnamese dairy company plans to go global by transforming IT environment

Top Vietnamese dairy company plans to go global by transforming IT environment

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Macy’s uses AI-driven virtual agent to transform online and mobile customer service

Macy’s uses AI-driven virtual agent to transform online and mobile customer service

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Solutions made for Retail & Consumer Goods

Retailers and brands are embracing digital transformation to thrive in today’s competitive environment. Microsoft Retail & Consumer Goods industry solutions and an intelligent platform enable retailers to combine the best of digital and in-store to deliver personalized, seamless and differentiated customer experience.




Events

The Modern Customer Experience Summit

Register to watch the Modern Customer Experience Summit which was recorded live from Microsoft campus on Tuesday, September 19th, to explore the future of customer experiences and learn how digital transformation can give your business a competitive advantage.
Date
September 19, 2017

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Webinars


IoT in Action Webinar: Making IoT Mainstream in Retail

March 8, 2018

Learn how Microsoft enables retailers to deliver seamless customer experiences by empowering people, enabling digital transformation, and capturing insights to drive growth.

On-Demand: Retail and the GDPR: Is your data strategy compliant?

This webinar will cover the top GDPR challenges for retailers, discuss how to prepare and drive compliance, and share Microsoft solutions that can help solve GDPR-related challenges and/or requirements.

On-Demand: Talk to the Bot: Chatbots in Retail

In this on-demand webinar, we will explore the rise of chatbots in retail and share our recommendations on finding the right target use case, addressing the unique challenges of building successful bots, as well as…

On-Demand: Debunking the Retail Apocalypse

Retail Apocalypse makes for a great headline...but a false one. We've done the research...on 2,100+ enterprise retailers - not just a handful that have made the news.

On-Demand: Win at the Shelf by Taking Retail Execution to…

Join Microsoft, Promotion Optimisation Institute & AFS for a webinar where you’ll be taken through new POI Consumer Goods industry research and will learn how the right combination of technology and business process enablement can…

Resource Pack: How to thrive in today’s competitive retail environment

This resource pack includes videos, ebooks, webcasts, and a free trial offer to learn more about how you can transform your retail business and stay relevant and compete in this evolving industry.

On-Demand: Top 5 Strategies in Retail Data Analytics

Whether you are just beginning to build a retail data analytics program or you have been gaining advanced insights from your data for quite some time, join Eric and Shish as we explore the trends,…

 

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