Connected room application elevates guest experience
The connected room application built on the Windows 10 delivers personalized services offering guests the convenience of in-room digital access to hotel services.
Put customers first with technology that engages at a personal level. Microsoft offers solutions to collect and understand customer behaviors and respond with offers and experiences that are personal, engaging, and relevant. Customers respond best to offers that are personal and relevant, leading to increased promotional effectiveness, higher conversion, and larger basket size. Personalization can be delivered through location-aware mobile devices, targeted email marketing, and personalized online shopping.
Personalize the guest experience by giving your customers what they want at the right time and place. The data you own, combined with public and purchased data gathered from IoT devices, can give you a competitive advantage. Knowing what products and services the customer will buy enables you to optimize the supply chain and inventories, and drive customer satisfaction, loyalty, and retention.Learn more about Personalization
With personalized promotions and experiences, you can provide customers with tailored purchasing opportunities based on an analysis of their near real-time and historical purchasing data.Learn More
Greg Jones, Managing Director, Worldwide Hospitality & Travel Industry
Technology is the key to providing deeply personal hotel stays and service, as well as improving hotel operational efficiency and creating new revenue streams.Learn more
Greg Jones, Managing Director, Worldwide Hospitality & Transportation Industry
Microsoft's Greg Jones highlights the top technology trends and innovations for driving digital transformation in the air travel industry.Learn more
Microsoft in Retail & Hospitality Blog Staff
What technology innovations trended to the top at this year's National Restaurant Association Show? Our Microsoft team shares their perspective.Learn more
ShiSh Shridhar, Global Industry Director, Retail Solutions, Microsoft
Microsoft's retail data specialist, ShiSh Shridhar shares the 6 things retailers and brands won’t want to miss from its Build 2017 developers conference.Learn more