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Microsoft in Government

Microsoft Dynamics CRM Online is first to achieve a JAB…

September 29, 2016

Today we are pleased to announce that Microsoft Customer Relationship Manager Online (CRMOL) is the first CSP to be granted a moderate level Provisional Authority to Operate (P-ATO)…

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Missed opportunities: customer experience in government

September 26, 2016

Imagine a world where citizens are completely satisfied with their government – everything works, no complaints, people are happy. Okay, now back to reality.

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The search is over: smart parking is here

September 19, 2016

With some cities dedicating more than a third of their real estate to parking, you’d think it would generally be pretty easy to find a parking spot

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Policing and the cloud: Law enforcement agencies turn to Microsoft…

September 13, 2016

Around the nation, police and public safety departments are responsible for keeping citizens safe, from responding to natural disasters to monitoring city streets and neighborhoods

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Slow but steady improvement: The state of customer experience in…

September 12, 2016

I don’t think it’s an exaggeration to say that most people dislike dealing with their cable and internet providers. However, there’s another organization that people interact with frequently…

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How data could save us from disaster

September 6, 2016

Occasionally, I come across a statistic that piques my curiosity. That happened to me recently, and here’s the number that did it: according to the American Society of…

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Government Cloud Forum 2016

September 2, 2016

The fifth-annual Microsoft Government Cloud Forum is designed exclusively for the Federal, State and Local Government decision makers.

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The most good you can do: Three ways big data…

August 30, 2016

Governments everywhere are beginning to use data analytics technology to drive better-informed policy-making and more efficiently improve and maintain existing programs and infrastructure.

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Microsoft announces the 2016 US Public Sector Partner of the…

August 26, 2016

The U.S. Public Sector Partner of the Year awards highlight and recognize excellence and achievement among Microsoft partners who are transforming organizations via the cloud and producing exceptional…

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