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The City of Regina saves money with the cloud The City of Regina saves money with…

In an effort to bring its technological capabilities in line with other major cities, the City of Regina built a portal powered by Microsoft Azure… In an effort to bring its technological capabilities in line…

Digital Cities

Cities can embrace digital transformation of citizen services by using breakthrough ideas to better connect governments, businesses, and people with innovative services that reduce cost and increase impact.

Government Administration: Citizen and business services

Citizens increasingly expect a better experience from government services, including 24/7 access, more transparency, and multiple communication channels. To meet these expectations, government agencies are changing organizational behavior and processes to more closely align with private sector models of service delivery. But as governments look for ways to become more service-oriented and agile, they also struggle to do more with steadily shrinking budgets.

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City of Barcelona

Barcelona realizes vision of innovative city governance with cloud, devices, and apps

Government Administration: Citizen sentiment analysis

For many years, governments reached out to citizens through traditional channels such as TV, radio, and, more recently, websites. However, fundamental changes in the way people communicate has uncovered new challenges and opportunities for civic leaders. In today's world, people stay in touch through a vast array of mobile devices and social media. They share information and interact daily through blogs, Facebook, and Twitter—and they expect the same from their governments.

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SocialBoost

Implementation of the Open Data Project in Ukraine

Government Administration: City financial management

City leaders in the role of financial management have annual budgets ranging from thousands to billions. Many manage investment portfolios to fund both civic projects and city employee pensions. And they must ensure timely and accurate financial reporting, full transparency and accountability, and maintain the trust of their citizens and tax payers.

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Mecklenburg County

County uses technology to save millions of dollars, improve services, and empower youth

Government Administration: Document and records management

To optimize service delivery for citizens and businesses, governments need to find new ways to be productive and reduce manual processes. Microsoft CityNext offers comprehensive solutions that extend on-premises systems with online services and mobile technologies, and combine data from multiple sources to streamline workflow.

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City of Hamburg

Hamburg transforms city government with strong vision and innovative use of technology

Government Administration: Tax and revenue

Tax and revenue structures empower governments to fund citizen and business services and spark economic growth. Efficient collection processes not only cut costs, they also improve compliance and save time. According to the 2012 CIA World Factbook, the worldwide median of taxes and other revenue received by governments is 28.9 percent of the gross domestic product (GDP).ity, and enhancing security systems.

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Tax Authority of Mexico

Tax authority improves interaction with taxpayers through cloud computing services

Government Administration: Virtual town hall

Mayors and city staff need to engage regularly with citizens they represent to understand issues that matter most. Skype for Business makes it simple and cost effective to meet virtually with constituents, gathering feedback via group video calls. Both the mayor’s office and community members can create and share presentations, agendas, and notes―all in real time.

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Tourism, Recreation, Culture: Destination management systems

While topics like energy and transportation often dominate conversations about cities, cultural and recreational amenities give urban areas their unique flavor. Today’s skilled workers want to live in dynamic urban environments that are filled with things to do and places to socialize and relax. Microsoft and our partners provide a broad range of tourism solutions including mobile apps, content management, and portals.

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Tourism Australia

Mobile insights bring more visitors down under.

Tourism, Recreation, Culture: Mobile tourism apps

Information about an area’s destinations often comes from multiple sources including hotels, tour guides, attractions, and landmarks. For tourism organizations, pulling it together into a centralized repository can be a daunting and expensive project if not managed efficiently. Microsoft CityNext offers solutions that integrate applications and data from multiple sources to streamline workflow and improve productivity.

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Serko

Online travel company upgrades cloud storage, sees significant boost in database speed.

Tourism, Recreation, Culture: Tourism portals

For many years, governments reached out to citizens through traditional channels such as TV, radio, and, more recently, websites. However, fundamental changes in the way people communicate has uncovered new challenges and opportunities for civic leaders. In today's world, people stay in touch through a vast array of mobile devices and social media. They share information and interact daily through blogs, Facebook, and Twitter—and they expect the same from their governments.

Find a partner

City of Lviv

City of Lviv modernizes data collection, drives city transformation with shift to cloud