Cities can embrace digital transformation of citizen services by using breakthrough ideas to better connect governments, businesses, and people with innovative services that reduce cost and increase impact.
Citizens increasingly expect a better experience from government services, including 24/7 access, more transparency, and multiple communication channels. To meet these expectations, government agencies are changing organizational behavior and processes to more closely align with private sector models of service delivery. But as governments look for ways to become more service-oriented and agile, they also struggle to do more with steadily shrinking budgets.
Tel Aviv Municipality
Tel Aviv simplifies IT administration, enables agile development with cloud migration
How many people does it take to change a (street)…
Repairing a lightbulb was no laughing matter. If it required alerting the local public services department and submitting a ticket, it could take days or…
Microsoft and Accenture deliver high performance to transit riders and…
A Microsoft-Accenture solution allows big-city commuters to travel easily while delivering high performance to transit authorities.
Hollands Kroon uses the power of the cloud to reimagine…
Microsoft partner Sparked helped Hollands Kroon become a 100 percent cloud-based municipality.
A partner-led approach to city transformation
Microsoft CityNext works with more than 300 partners around the world to help cities and its citizens function smarter using today’s advanced technology