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Engage your customers with omni-channel strategy solutions

Microsoft relationship management, mobile banking, customer insight, and omni-channel strategy solutions create a compelling experience to reduce cost, improve efficiency, and better serve customers. The Microsoft advantage is our complete platform to drive customer retention and acquisition through an unparalleled range of solutions—all integrated by design across devices and cloud services

Solutions

Customer insight

Gain a 360-degree customer view. Microsoft customer insight solutions enable financial institutions to drive customer retention and acquisition through an innovative banking customer experience.

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Metro Bank

A UK Bank Looks for BI that’s as Fast, Friendly, and Reliable as the Bank Itself—and Finds Microsoft Power BI. “We go live with mobile…

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Multichannel customer experience management

Transform your omni-channel strategy to drive customer retention with innovative relationship management and mobile banking experiences, drive customer acquisition with a redesigned sales experience, and integrate social marketing - to optimize the banking customer experience.

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NatWest

NatWest improves quality of service for business banking with comprehensive CRM solution

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Next Best Action

Enable a more seamless and personalized customer journey by predicting the next logical product purchase and best offer to present to each customer. The Microsoft Next Best Action solution uses sophisticated rules, analytics, and algorithms to better predict customer needs, in turn offering more relevant actions and offers that lead to improved customer retention.

Upcoming Events

Experience Microsoft at Sibos

Watch videos from Sibos 2016 for the latest news, views, and events on driving digital transformation in financial services.

26

September 26 – September 29

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