Further your goals with Microsoft events

Microsoft AI Contact Center: Redefine your Customer Experience

In today's fast-paced digital world, contact centers play a crucial role in shaping customer experiences and driving business success. A modern contact center is not just a support hub; it's a strategic asset that significantly impacts customer satisfaction, loyalty, and overall business performance. Microsoft's Contact Center solutions, powered by Dynamics 365 and AI technologies, are designed to transform traditional contact centers into intelligent, efficient, and customer-centric hubs. Join us for an immersive day with sessions on all components of the Dynamics 365 Contact Center, providing you with a comprehensive understanding of how to transform your contact center using the latest technologies and best practices. We will also demonstrate how it has impacted our own Microsoft Support organization and that of our customers. Join us for: Deep-Dive Sessions Live Demonstrations Customer stories Future Roadmap Networking Opportunities Gain valuable insights into the future of contact centers and implement these learnings to your own organization, driving innovation and business success. We look forward to seeing you at the event and transforming your contact center together! 

Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP

We are excited to invite you to our upcoming in-person event, "Microsoft Nordic Supply Chain Event – Supply Chain Management in the era of autonomous AI ERP". This event will explore the transformative power of artificial intelligence in optimizing supply chain operations, enhancing business agility, and driving supply chain automation. You will meet with our product group experts to get insights into the future of AI-ERP and our latest supply chain additions and AI agents within vendor communication, manufacturing optimization, quality management, demand planning, warehousing, and manufacturing to help you thrive. Event Highlights: Strategic Value of Microsoft AI infused ERP platform: Understand how the MS ERP platform can be a game-changer for your business, enabling autonomous agents and automation. Business Value Insights: Learn about tangible business benefits and real-world success stories from organizations that have leveraged AI enabled with Dynamics 365 Supply Chain Management. Interactive Sessions: Engage directly with peers and the product group through interactive discussions, demonstrations, and focused breakout feedback sessions. 

Microsoft AI Contact Center Challenge 2025 - Hackathon

Join the Hackathon: Transform Your Contact Center Now! The Microsoft AI Contact Center Challenge 2025 is here with an exciting two-day hackathon designed to empower you to define, configure, and present a use case for a modern digital contact center platform. This is your chance to showcase your skills, collaborate with peers, partners and Microsoft experts to compete for the inaugural Dutch Contact Center Challenge title. Why participate in the Hackathon? Hands-On Experience: Gain practical experience by working on your own, real-world scenarios using Dynamics 365 Customer Service, Digital Messaging and Voice Channel, and Copilot Studio IVR. Collaborate and Innovate: Work alongside industry experts, peers, and Microsoft professionals to create innovative solutions that address your current business challenges. Showcase and share your skills: Present your use case to a panel of judges and compete for the chance to be recognized as the winner of the Dutch Contact Center Challenge. The final presentations and awards will be done mid-June in a anther day packed with inspiration. More details will be shared during the hackathon. After expressing your interest to participate by submitting the registration form, we will contact you to discuss the setup & logistics. We will also explain what we expect from the participants. We look forward to seeing your innovative solutions and celebrating your achievements at the Microsoft AI Contact Center Challenge 2025 Hackathon!

Microsoft Copilot Roadshow: Empower Your Business with GenAI

Welcome to an exclusive event designed to showcase the future of work with generative AI, featuring Microsoft Copilot and Agents. Join us for an inspiring agenda that includes executive insights on AI, best practices and examples from others as well as interactive sessions.This event is tailored to business leaders that want to stay ahead with the latest trends and technologies relating to generative AI in the workplace. What to Expect: Discover the impact of AI on modern workplaces.See how Copilot can revolutionize your workflow with real-world scenarios from various business roles.Hear success stories and gain insights from organizations successfully using Microsoft solutions. Learn expert tips on advancing your AI journey.Engage in interactive forums where you can test generative AI and discuss with specialists. Why Attend? Network with industry leaders and peers.Gain new perspectives on AI’s potential to enhance and simplify work.Exclusive hands-on experience with cutting-edge AI technology. Limited Spots Available! Secure your spot today and join us for a day of networking, learning, and discovering how AI can elevate your business.Register Now!We look forward to welcoming you to the Copilot Tour.

Microsoft Copilot Roadshow: Empower Your Business with GenAI - Digital

Welcome to an exclusive event designed to showcase the future of work with generative AI, featuring Microsoft Copilot and Agents. Join us for an inspiring agenda that includes executive insights on AI, best practices and examples from others as well as interactive sessions.This event is tailored to business leaders that want to stay ahead with the latest trends and technologies relating to generative AI in the workplace.What to Expect: Discover the impact of AI on modern workplaces.See how Copilot can revolutionize your workflow with real-world scenarios from various business roles.Hear success stories and gain insights from organizations successfully using Microsoft solutions. Learn expert tips on advancing your AI journey.Why Attend? Gain new perspectives on AI’s potential to enhance and simplify work.Exclusive hands-on experience with cutting-edge AI technology. Register Now!We look forward to welcoming you to the Copilot TourAgenda TimeSession09.00 - 10.15The AI Priority, The Latest Pulse of AI in the Workplace, and AI at Work Keynote10.15 - 10.30Coffee Break10.30 - 11.50Line of Business Use Cases and Examples, How to Lead a Successful AI Transformation, The Human-AI Partnership11.50 - 13.00Lunch Break13.00 - 15.00Business Impact and Perspectives, Copilot Analytics, Customer Panel and Real World Experiences, Microsoft's AI-lyftet

Microsoft Discovery Broadcast: Road to Autonomous ERP

Microsoft Discovery Broadcast: Road to Autonomous ERP Highlights from Road to Autonomous ERP UK Event Sameer Verma, Head of Product for AI ERP at Microsoft, is joined by technical experts to share the latest news around copilot and agents in the world of finance and supply chain management. Join us to hear highlights from the Road to Autonomous ERP event in the UK, and to participate in a live Q&A with our expert team. What to Expect: Keynote: Road to Autonomous ERP: Sameer Verma, Head of Product for AI ERP shares the latest agentic capabilities and roadmap to Autonomous ERP with Microsoft.Session: Driving Agility in ERP Transformation: Demystify ERP transformation with Maja Kovac, Technical Specialist Manager for Dynamics 365, as she discusses ERP implementation strategies and tactics.Technical Demo: Build an Autonomous Agent: See Copilot Studio in action, as Alicja Gilderdale, Technical Specialist (Global Black Belt) for Power Platform, showcases a custom autonomous agent for a vendor onboarding use case. Why Attend? Industry Insights: Get a look into the AI and agentic capability that puts finance and supply chain management in spotlight for technological innovation.Actionable Strategies: Discover practical approaches and dig into the technical depth to shape ERP transformation for you and your organisation.Interactive Live Q&A: Get your questions answered by our expert team in real-time. Who Should Attend? COOs/ Supply Chain Leaders & professionalsCFOs/Finance Leaders & Finance ProfessionalsCIOs/CTOs/Technology Leaders Don't miss this opportunity to lead the way for ERP transformation. Register now to secure your spot!

Microsoft 365 Copilot Training for Operations

Join us for the Microsoft 365 Copilot Training for Operations, where you will learn how to use Microsoft Copilot to manage projects more efficiently, automate repetitive tasks, collaborate more effectively, and customize the tool to meet your unique needs.

Secure the use of GenAI apps and defend against SaaS-based attacks

Securing your SaaS and GenAI apps in the era of AI, is more important than ever before. Having a clear understanding of how to adopt effective tools to handle the spawl and ensure safe configurations is critical in maintaining a strong security posture. Unified visibility across your SaaS apps and identities is necessary to be able to detect compromised accounts. Siloed monitoring isn’t enough. In this webinar, we will guide you through the latest advancements in Microsoft’s SaaS Security solution. The following topics are what you can expect to learn more about: The SaaS Threat Landscape: Gen AI has transformed how we work, collaborate, and innovate, but it also introduces new vulnerabilities and security challenges.Securing SaaS apps in the era of AI: While AI can make complex business processes faster and more efficient, it can also come with risks.Unified Approach: Organizations need a holistic approach that covers both prevention and protection of GenAI apps.Practical Demonstrations: Securing AI apps: Secure generative AI apps with a holistic approach. ​​​​App to app protection: Gain visibility into app behaviors, detect suspicious app activities, and govern app to app interactions. App discovery and posture management: Remove security blind spots and strengthen your SaaS app posture. ​​​​​​​Threat protection: Defend against SaaS attacks with native XDR integration and AI-powered disruption.

Microsoft Copilot Connections: AI for Modern Marketing

Unlock the power of AI with Microsoft Copilot and transform your marketing strategy!Join us for a fast-paced, one-hour session to discover how AI can help your team acquire qualified leads, identify pipeline opportunities, and build lasting customer relationships. Picture a day in the life of your team with AI and Copilot: A campaign manager streamlining content creation and reporting tasks, a CMO generating precise marketing strategies in seconds, and a marketing manager leveraging actionable insights to optimize campaigns and decision-making.With AI and Copilot, your team will work smarter, not harder—boosting productivity and driving results across all aspects of your marketing operations. Who Should Attend: CMOs, Marketing Managers, and DirectorsCampaign Managers and Content CreatorsDigital Marketing SpecialistsBrand Strategists and AnalystsTech Leaders and Decision MakersWhat You Can Expect: Supercharge Lead Generation: Learn how AI helps you identify and attract high-quality leads that convert.Build Personalized Customer Connections: Leverage AI to gain deep customer insights and create tailored experiences that foster loyalty and growth.Save Time and Optimize Marketing: Streamline campaign management, content creation, and more with AI-powered automation to save hours of work and boost efficiency.Experience AI in Action: Watch exclusive live demos of Microsoft Copilot tailored to your marketing needs and hear firsthand from Microsoft’s Marketing Leaders about their AI adoption journey. Microsoft Copilot Connections are free, one-hour sessions packed with role-specific valuable updates, expert insights, and hands-on demonstrations. Don't miss this opportunity to empower your finance team with the tools they need to thrive in a modern landscape. Event Overview: Building Trust in AI: The Marketing FrameworkMicrosoft’s own Marketing Journey with AIAI in Action: A Day in the Life of Different Marketing Professionals with Microsoft Copilot and AIZero to Hero: Mastering Microsoft Copilot with Quick DemosStart your Marketing Revolution: Harnessing Microsoft Copilot for Success

Microsoft Discovery Hour: Service Reimagined with AI

Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue.1 But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics 365 can help. Join us to learn how AI is transforming business services and driving growth. During this event, you’ll discover more about: Exclusive insights from Microsoft leaders spearheading business transformations using AI-enhanced services built on Copilot and Dynamics 365 How industry experts build practical strategies for using AI to offer connected service experiences, fuel productivity, and boost efficiency with proactive insights Click here for the Microsoft Event Code of Conduct. Disclaimer: Microsoft Discovery Hour: Service Reimagined with AI is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws. 1 “Money on the Table: Proof that Customer Service Drives Revenue,” Forrester Trends Report, January 2023. 

Discovery Hour: Accelerating AI Innovation with Microsoft Cloud for SAP

Explore the advantages of migrating and modernizing your SAP applications and workloads on the Microsoft Cloud, the preferred cloud platform trusted by SAP. Our experts will guide you through the process, offering insights and strategies to ensure a smooth transition. You'll also learn how to expedite your journey to the cloud using RISE with SAP on Microsoft Azure. Discover the secure innovations that can enhance your SAP estate, providing you with the tools and technologies needed to stay ahead in the competitive landscape. Who should attend: IT Decision MakersBusiness Decision MakersCISO, CFO, COO, and Line of Business Leaders During this event, you’ll explore how to: Learn about the challenges and opportunities of migrating and modernizing SAP estates on the cloud, and how Microsoft can assist with RISE with SAP and BTP on Azure.Discover how to implement multi-layer security for SAP and non-SAP workloads, and gain richer insights with a unified analytics and AI platform.Find out how to boost employee productivity using Microsoft's collaboration tools and Copilots.See how other organizations are benefiting from SAP on the Microsoft Cloud and AI innovations. Here’s what you can expect: EVENT PRESENTATION IntroductionCustomer challenges and quick introductionWhy Microsoft Cloud for SAP – preview of outcomesMaximizing the value of SAP with the Microsoft CloudVideo: Maximizing the value of SAP on the Microsoft Cloud with AI innovationClosing Click here for the Microsoft Event Code of Conduct. Disclaimer: This event is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.

Microsoft 365 Copilot Training for HR

Join us for the Microsoft 365 Copilot Training for HR, where you will learn how to use Microsoft Copilot to assist with tasks such as creating job descriptions, screening resumes, scheduling interviews, creating onboarding plans, providing training materials, setting goals, tracking progress, providing feedback, creating surveys, analyzing results, suggesting ways to improve engagement, creating policies, tracking compliance, and providing training materials.

Microsoft Tech Brief: Migrate and Secure Linux, PostgreSQL, and MySQL

Discover how Microsoft Azure can securely run Linux workloads and manage PostgreSQL and MySQL databases across on-premises, multi-cloud, and edge environments. Attendees will gain in-depth knowledge of Azure’s storage and compute services, and learn why Azure is a trusted platform for Linux and open-source databases. Don’t miss this opportunity to explore the features of Azure Database for PostgreSQL and Azure Database for MySQL, and watch live demonstrations of the latest product capabilities.Who should attend: IT Decision Makers IT Professionals IT Implementors Database Administrators During this event, you’ll learn: Why Azure is a proven platform for Linux workloads and open-source databases The benefits and features of Azure Database for PostgreSQL and Azure Database for MySQL How to maximize the latest product capabilities through live demonstrations Here’s what you can expect: EVENT PRESENTATION Linux and Open-Source on AzureDeployment OptionsInfrastructure ServicesDemo: Azure Compute FleetAzure Database for PostgreSQLDemo: Azure Database for PostgreSQLAzure Database for MySQLSecurityCloud Agility AnywhereMigration Tools and OfferingsDemo: Linux Migration with Azure MigrateClosing Click here for the Microsoft Event Code of Conduct.Disclaimer: This event is open to the public and offered at no cost. Prior to registering for the event, government employees must check with their employers to ensure that their participation is permitted and in accordance with applicable policies and laws.

Microsoft 365 Copilot Training for Finance

Join us for the Microsoft 365 Copilot Training for Finance, where you will learn how to use Copilot to automate repetitive financial tasks, gain insights into their financial data, save time by automating manual tasks, and collaborate more effectively.

EMEA Partner Compliance Training - Integrity In Action

We would like to invite you to participate in an online training session focused on recent updates, reinforcing knowledge of Microsoft Compliance policies with emphasis on clarifying some of the most commonly encountered compliance questions. Agenda: Responsible Artificial Intelligence (AI)Simplification of End Customer Investment Funds (ECIF)Maximum Resale Pricing UpdateData SecurityCSP Contract ObligationsGlobal TradeQ&A Why Attend: Keeping up with compliance policies is essential in our fast-changing digital world. This training session provides a great chance to: Understand recent updates and changesEnhance your knowledge of Microsoft Compliance policiesExplore best practices for effective policy implementation. Who Should Attend: This training is tailored for individuals and teams responsible for ensuring compliance within your organizationPartner employees dedicated to Microsoft accounts, employees indirectly working on Microsoft accountsPartner employees dedicated to execution of Marketing activities and ECIFWe encourage participation from anyone involved in Compliance, Legal, Microsoft Alliance team members and Microsoft Product SellersIt is obligatory for Microsoft Alliance team members & Newcomers to your business who are involved in Microsoft Product Sales. We look forward to your participation in the event, as it reflects our mutual commitment to maintaining the highest standards of compliance in our collaborative efforts.

Greenhouse Azure AI Workshop

This two-day Greenhouse workshop is a structured and interactive program designed to empower you by simplifying your preparation and enabling you to leverage Azure AI and data-driven services effectively. The goal is to advance your technology missions by showcasing practical use cases, fostering hands-on learning, and driving confidence in Azure's AI capabilities. Through this unified experience, you will gain the tools and insights needed to build impactful, production-ready solutions. Please click here for detailed agenda.