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Microsoft helps unlock digital experiences for insurers through omni-channel delivery, customer insight and engagement platforms and mobile digital work styles. We help you liberate data and democratise analytics to support better decision making. And we help you release business agility with on-premises and cloud approaches to modernising core systems for optimised operations.


Engage your customers

Microsoft supports insurance carriers with a complete customer engagement platform to enable consistent digital experiences across multiple channels – including call centre, direct channels and mobile applications. The captured insights from those channel interactions and big data sources better enable the producers.

Learn how to engage

Empower your employees

Microsoft supports insurance carriers with productivity, mobility and analytics solutions to fuel growth, improve customer satisfaction and differentiate products and services in the market – by enabling the workforce to drive customer intimacy, improve sales performance and meet regulatory and compliance requirements.

Learn how to empower

Optimise your operations

Microsoft supports insurance carriers with both on-premises and cloud-based analytics platforms, differentiated by low cost, scale and simplicity of use. Microsoft provides a true end-to-end offering encompassing enterprise data management, advanced analytics and dynamic user visualisation. Microsoft solutions enable the democratisation of data so users have self-service access while IT retains full control over the data.

Learn how to optimize

Transform your products

Microsoft supports insurance carriers with a mission-critical platform that supports the requirements of the most demanding core systems, on-premises or in the cloud, at a lower total cost of ownership while enabling carriers to identify and develop differentiated products and services.

Learn how to transform

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