British Airways Inspires Innovative Teamwork British Airways Inspires Innovative Teamwork
Hospitality and travel organizations are embracing digital transformation to thrive in today’s competitive environment. Microsoft solutions and its intelligent platform enable hospitality and travel organizations to combine the best of digital and in-store to deliver personal, seamless, and differentiated guest experiences by empowering people and capturing insights to drive growth.
Put customers first with technology that engages at a personal level. Microsoft offers solutions to collect and understand customer behaviors and respond with offers and experiences that are personal, engaging, and relevant. Customers respond best to offers that are personal and relevant, leading to increased promotional effectiveness, higher conversion, and larger basket size. Personalization can be delivered through location-aware mobile devices, targeted email marketing, and personalized online shopping.Learn how to engage
Engage employees with role-optimized solutions that empower them to provide outstanding service and to collaborate with ease. Providing the right information for all job functions helps increase employee engagement and allows retailers to deliver differentiated and personalized customer service. Microsoft offers familiar productivity, collaboration, and social solutions that engage and empower your people.Learn how to empower
Improve forecasting and optimize merchandizing and supply chains through an aggregate understanding of guest and market insights combined with external data. Microsoft provides end-to-end business processes that optimize cloud scale, industry-leading security, and manageability. These intelligent solutions enable real-time connections across a wide range of innovative devices uniquely suited to every need in the guest services environment.Learn how to optimize
Manage a pipeline of ideas and align them with strategic priorities to bring new and innovative products and services to market rapidly and effectively. To succeed in a competitive environment, hospitality and travel organizations must continually deliver new products and services, improve processes, and find new ways to deliver value to customers.Learn how to transform
August 5, 2015
What game will you want to go with that burger? Ziosk may already know.
June 29, 2015
TGI Fridays transforms the guest experience by enabling mobile point of sale with Windows-based tablets
December 16, 2014
As the largest airline in the Middle East, Saudi Airlines offers domestic and international flights to over 90 destinations. To…
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Greg Jones, Managing Director, Worldwide Hospitality Industry, Microsoft
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Adrian Steel, global head of IT operations for International Airlines Group.