Empower your employeesMicrosoft mobility, productivity, and analytics solutions enable your workforce to drive customer intimacy, improve sales performance and expand business insight – fuelling growth and improving customer satisfaction. The Microsoft advantage is our ability to support the online, on-premises and mobile productivity needs of your employees through effective content delivery, enterprise social, collaboration, communications and mobility solutions.
Banker productivity and collaboration
Drive innovation with productivity, enterprise social, collaboration and unified communication tools that enable widely distributed and highly regulated financial institutions to function as agile, innovative organisations – with capabilities that can be accessed across PC, phone and tablet.
Multichannel customer experience management
Transform your delivery strategy to retain customers with an innovative service experience, attract new customers with a redesigned sales experience and integrate social marketing to engage customers within their personal networks.
Next Best Action
Enable a more seamless and personalised customer journey by predicting the next logical product purchase and best offer to present to each customer. The Microsoft Next Best Action solution uses sophisticated rules, analytics and algorithms to better predict customer needs, in turn offering more relevant actions and offers that lead to improved wallet share and loyalty.
Will Digital Acceleration Simplify Banking?
Guillermo Kopp, Worldwide Financial Services Industry Director, Microsoft
Banking in the Digital Era - Microsoft India Perspective
Basudev Banerjee & Vishnu Bhavaraju , Industry Market Development
Leveraging the cloud
Perhaps the most challenging sector in which to do business in today, the retail financial services industry has evolved phenomenally over the last few years,…Learn more
Tackling cyber threats head on
As the number of cyberattacks aimed at retail financial services firms rises, Microsoft’s Digital Crimes Unit is poised to ensure justice and help to create…Learn more