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Retailers and brands are embracing digital transformation to thrive in today’s competitive environment. Microsoft solutions and an intelligent platform enable retailers to combine the best of digital and in-store to deliver personal, seamless, and differentiated customer experiences.
Put customers first with technology that engages at a personal level. Customers respond best to offers that are personal and relevant, leading to increased promotional effectiveness, higher conversion, and larger basket size. Personalization can be delivered through location-aware mobile devices, targeted email marketing, and personalized online shopping. Microsoft offers solutions to collect and understand customer behaviors and respond with offers and experiences that are personal, engaging, and relevant.Learn how to engage
Engage employees with role-optimized solutions that empower them to provide outstanding service and collaborate with ease. Providing the right information for all job functions helps increase employee engagement and allows retailers to deliver differentiated and personalized customer service. Microsoft offers familiar productivity, collaboration, and social solutions that engage and empower your people.Learn how to empower
Deliver an intelligent platform that enables data-driven business innovation on a trusted, highly secure, and global foundation. Through an aggregate understanding of shopping and market insights combined with external data, retailers can improve forecasting and optimize their merchandising and supply chains. Microsoft provides end-to-end business processes that optimize cloud scale, industry-leading security, and manageability. These intelligent solutions enable real-time connections across a wide range of innovative devices uniquely suited to every need in the retail environment.Learn how to optimize
Manage a pipeline of ideas and align them with strategic priorities to bring new and innovative products and services to market rapidly and effectively. To succeed in a competitive environment, retailers and brands must continually deliver new products and services, improve processes, and find new ways to deliver value to customers. Microsoft can help you foster a culture of innovation by making it easier for people to connect, share information, and work together across organizational and geographical boundaries.Learn how to transform
February 10, 2017
Retailer Pier 1 Imports wanted to better connect with its customers using insights and data.
January 17, 2017
Reebonz.com—the premier online retailer for buying and selling a wide range of high-end products in Asia—services millions of customers across…
January 17, 2017
Since 1992, Saje Natural Wellness has connected people to the healing power of plants through offering 100% natural and plant-derived…
The emergence of digital transformation has dramatically changed the landscape for Retail in the last ten years. At Microsoft, we look at digital transformation...Learn more
#Dx32017 kicked off today - and the excitement at the Metro Toronto Convention Centre was palpable. Canada’s marketing,Learn more
From new mobile apps and innovations such as beacons and smart shelves, to intelligent solutions that empower more personal, connected and smarter shopping experiences, the…Learn more
For the first time in decades, technology has outpaced the evolution of business processes. Increasing volumes of data, advancements in data analytics and intelligence, and…Learn more