A brighter future in store
Discover how Australian retailers and consumers are uniquely placed to benefit from the digital transformation of the retail landscape.
Put customers first with technology that engages at a personal level. Customers respond best to offers that are personal and relevant, leading to increased promotional effectiveness, higher conversion and larger basket size. Personalisation can be delivered through location-aware mobile devices, targeted email marketing and personalised online shopping. Microsoft offers solutions to collect and understand customer behaviours and respond with offers and experiences that are personal, engaging and relevant.Learn how to engage
Engage employees with role-optimised solutions that empower them to provide outstanding service and collaborate with ease. Providing the right information for all job functions helps increase employee engagement and allows retailers to deliver differentiated and personalised customer service. Microsoft offers familiar productivity, collaboration and social solutions that engage and empower your people.Learn how to empower
Deliver an intelligent platform that enables data-driven business innovation on a trusted, highly secure and global foundation. Through an aggregate understanding of shopping and market insights combined with external data, retailers can improve forecasting and optimise their merchandising and supply chains. Microsoft provides end-to-end business processes that optimise cloud scale, industry-leading security, and manageability. These intelligent solutions enable real-time connections across a wide range of innovative devices uniquely suited to every need in the retail environment.Learn how to optimize
Manage a pipeline of ideas and align them with strategic priorities to bring new and innovative products and services to market rapidly and effectively. To succeed in a competitive environment, retailers and brands must continually deliver new products and services, improve processes and find new ways to deliver value to customers. Microsoft can help you foster a culture of innovation by making it easier for people to connect, share information and work together across organisational and geographical boundaries.Learn how to transform
May 4, 2017
Find out how Microsoft's Azure's platform as a service is improving customer service whilst maintaining Domino's pizzas competitive edge.
February 27, 2017
Find out how Microsoft partner, Lakeba has utilised the Azure platform to optimise retail inventory management via innovative robotic technology.
February 20, 2017
Find out how Woolworths Online, Australia’s premier online grocery site is using Azure to improve their customer service and improve…
Tracy Issel, General Manager, Worldwide Retail, Consumer Goods, Hospitality & Transport, Microsoft on May 3, 2017
Discover how today’s retail and consumer goods industries are in a transformative time with hundreds of thousands of products to choose from.Learn more
New York will be THE place to be when “Retail’s BIG Show” comes to town from January 15-17, 2017. Register now and experience retail on…Learn more
Microsoft News Centre
The last 10 years have seen a massive shift in the way retailers operate, with many taking their businesses online. But whether we like it…Learn more
To succeed in life and in business, you have to be a great salesperson, whether it’s selling yourself, your ideas, or your product.Learn more