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Power & Utilities

Microsoft enables power and utilities companies to drive transformation through digital technology. With Microsoft, power and utilities get the world-class partner they want, with the modern productivity platform they need – along with the global reach to be where they are and the security to protect their assets, operations, data and people.


Engage your customers

Increase customer profitability, satisfaction and retention, and transform into a value-driven, customer-centric organisation. Customers are becoming more engaged in their energy choices and focused on sustainability while acquiring distributed energy resources and renewables. Microsoft solutions help you track and forecast customer activity and monitor customer sentiment at all utility touch points and use the knowledge gained to drive better marketing execution, sales growth and superior customer service.

Learn how to engage

Empower your employees

Create an agile, mobile, always-connected work environment that opens the door to global collaboration and improves business productivity. Employees need access to asset and operations information when and where they are, in the right form and on the right device. Microsoft solutions support end-to-end business workflows across the enterprise that work seamlessly with existing disparate line-of-business systems, across form factors, and in a highly secure and timely manner to accelerate business transformation and fast adoption.

Learn how to empower

Optimise your operations

Gain the data, insights and processes you need to improve operations and better comply with regulatory requirements. Microsoft solutions provide the ability to acquire, consolidate and analyse large blocks of system data to improve resource forecasts, improve reliability and address changes in resource mix. Our solutions help you address changes in your marketplace, improve operations and maintain relevance in the evolving regulatory climate.

Learn how to optimize

Transform your products

Foster innovation in the production and delivery of electricity, water and gas supplies. Renewables and distributed energy resource penetration, the drive to sustainability and energy efficiency, and continued margin pressures are forcing you to innovate in your business models, your customer relationships and how you generate and deliver energy. Microsoft solutions help you define and accelerate your digital transformation and innovate to transform your product and service offerings.

Learn how to transform

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