Electronic flight bags built with Microsoft technology

Microsoft has history in the airline industry, and our vision for the Electronic Flight Bag (EFB) is an exciting leap forward. Learn about our strategy in this whitepaper.

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Connected Operations
Customer Centricity
Empowered Workforce

Deliver dynamic and agile systems that support your business today and into the future, with a scalable platform that supports any client and provides mission-critical reliability and security.

TGI Fridays transforms the guest experience by enabling mobile point of sale with Windows-based tablets

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Solutions

Integrated electronic flight bag

With modern electronic flight bag (EFB) applications on a tablet, pilots employ a single device for planning, filing, and flying, reducing the weight required for paper flight books on-board. The same device provides collaboration and corporate communications over a highly secure connection, whether swapping shifts with other pilots, consuming training, or checking and responding to email.

airlines choose surface pro 3 to equip pilots

Connected operations – hospitality

Meet the greater demand for a more flexible and personalized experience. By enabling guests to stream their content, view their channels, have the room set to their environmental preferences, the Microsoft connected room solution lets you deliver these specific needs in a streamlined manner, enables insights to the room environment for predictive maintenance, and delivers brand loyalty.

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Connected operations – travel

Provide your customers with the best deal, the best experience, and a real relationship with your company. Microsoft aviation service solutions enable comprehensive and connected experiences and increased ancillary services. With mobile POS and cloud connectivity, crew members can transition seamlessly from productivity tasks to customer sales and service.

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Deliver the connected, personal, and relevant experiences your customers expect, with solutions that enable you to increase customer engagement and retention through a connected view of customer and market opportunities.

Virgin Atlantic and Microsoft bring the magic of Christmas to passengers at 30,000 feet as Santa paid a flying visit to last night's VS11, watch the magic in the air unfold!

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Solutions

Customer centricity – hospitality

Give guests and travelers relevant, timely, personalized, and contextual offers and experiences by capturing insights and taking action. Intelligent customer engagement and mobile point-of-service solutions from Microsoft provide a high-performance productivity platform and cloud connectivity that drive meaningful engagements and encourage collaboration among your customers and employees to increase profitability.

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Customer centricity – travel

Drive insights to best determine the condition of equipment in order to predict when maintenance should be performed or when failure is imminent. This approach promises cost savings over routine or time-based preventive maintenance, because workforce is engaged only when attention is required and minimizes unexpected service disruption.

Predictive Maintenance for Aerospace – A Cortana Analytics Solution Template

Engage employees with role-optimized solutions that empower them to provide outstanding service while enabling them to collaborate and share.

Empowering Employees for Improved Customer Service and a Better Bottom Line

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Solutions

Empowered workforce – hospitality

Empower your management and mobile employees with anywhere access to operational information around products, customer insights, critical training information, and schedules. With employee engagement solutions from Microsoft, you can empower your staff to do their best work and spend the maximum amount of time driving revenue, improving customer service, and remaining compliant with corporate policies and procedures.

red robin customer story

Empowered workforce – travel

Empower your management and mobile employees with anywhere access to operational information around products, customer insights, critical training information, and schedules. With employee engagement solutions from Microsoft, you can empower your staff to do their best work and spend the maximum amount of time driving revenue, improving customer service, and remaining compliant with corporate policies and procedures.

british airways customer story

Electronic flight bags built with Microsoft technology

Download the Whitepaper

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