Microsoft Perspectives on the Digital Bank

Within the banking industry a new era of personal computing will help you deliver outstanding digital experiences to your customers, productivity and business processes will enable you to create a digital workplace, and an intelligent cloud will help you transform your business. In this publication – Microsoft Perspectives on The Digital Bank – we share our views on the technologies that Microsoft is employing to help you become a digital bank.

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Digital Bank
Risk and Analytics

Deliver new value and connected experiences to win back customer loyalty and thrive in the digital age. Engage customers across channels, enable a connected and collaborative digital workplace, and transform into a digital business with connected and open systems. Microsoft and partner solutions help you turn data into insight, transform ideas into action, and turn change into opportunity.

Metro Bank reinvents the customer experience with Microsoft solutions

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Solutions

Banker productivity

Banker productivity solutions provide productivity, enterprise social, collaboration, and unified communication tools to enable widely distributed and highly regulated financial institutions to function as agile, innovative organizations driven by interpersonal interactions—with capabilities that can be accessed across productivity applications, line-of-business apps, and across the PC, phone, and tablet. This includes scenarios that demonstrate the end to end capabilities of our entire productivity platform and how to transform financial services through Office, Skype, social, analytics, mobility, and cloud.

Watch the On-Demand Webcast: Driving Productivity in Banking

Channels and customer experience

Channels and customer experience solutions enable financial institutions to transform their delivery strategy to retain customers with an innovative service experience, attract new customers with a redesigned sales experience, integrate social marketing to drive brand perception, and gain a 360-degree customer view.

Watch the video: Optimizing the customer experience

Gain breakthrough insight into business performance and profitability, turn customer sentiment into opportunity, provide an integrated view of risk exposure, monetize market data, deliver on regulatory compliance requirements, and capitalize on the Internet of Things. Microsoft solutions encompass enterprise data management, analytics, pervasive business insight, dynamic user visualization, and self-service access for business users.

Solutions

Data and analytics

Data and analytics solutions enable employees at every level of the organization to get the insight they need and put it into action—helping them to increase profitability, enhance brand perception, and improve customer acquisition, next best office, cross-selling, customer service and retention.

read why Metro Bank chose Microsoft Power BI

Risk compute

Microsoft Azure for Risk Compute Grids offers a cloud-based solution that helps financial institutions manage their grid for risk and related compute requirements in a flexible manner, on their own terms, with an optimal TCO.

Mitsubishi UFJ Securities - Powering Risk Compute Grids in the Cloud

Microsoft Perspectives on the Digital Bank

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